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Internal Demonstration Project

Status: Concept

Service Booking Mobile Application

A cross-platform booking experience for customers to browse services, pick time slots, receive confirmations, and get reminders — paired with an admin console for staff scheduling and availability management.

Service Booking Mobile Application — interactive demonstration interface

Business problem

Customers unable to book services online with real-time availability and confirmation.

Solution overview

A cross-platform booking experience for customers to browse services, pick time slots, receive confirmations, and get reminders — paired with an admin console for staff scheduling and availability management.

Core modules

Service catalog

Browseable services with duration, pricing, and availability rules.

Booking flow

Real-time slot selection with conflict prevention and instant confirmation.

Notifications

Push and SMS reminders before appointments with reschedule links.

Staff scheduler

Admin calendar for blocking time, assigning staff, and managing capacity.

How the workflow runs

Illustrative end-to-end flow for this demonstration concept.

01

Browse

Customer selects service and preferred date range.

02

Book

Available slot locked and booking confirmed.

03

Notify

Confirmation and reminder messages sent automatically.

04

Manage

Staff adjust schedule; customer can reschedule within policy.

Suggested architecture

Layered structure aligned with the technology stack below.

Presentation
Flutter mobile app Web booking fallback Admin web console
Application
Spring Boot REST API Slot locking service Notification dispatcher
Data
PostgreSQL bookings Push token registry Availability cache

Stack: Flutter, Spring Boot REST API, PostgreSQL

Expected business outcomes

  • Self-service booking reduces phone and email coordination
  • Real-time availability prevents double-bookings
  • Automated reminders lower no-show rates
  • Staff gain a single scheduling control panel

This is an internal demonstration concept created by DTDESK to illustrate technical approach. It is not a completed client project.

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