Product & services

DTDesk CRM — full business operations platform

We built DTDesk CRM as our own product: leads, quotes, invoices, orders, live chat, multi-website tracking, and team collaboration in one system.

Client context

Client: DTDesk (in-house product)

Legacy stack: PHP, MySQL, JavaScript, REST APIs

Timeline: Ongoing product

Measured outcomes

Modules: 20+ Sites connected: Multi-site Delivery: Founder-led

Problem

Service businesses need more than a contact form — they need quotes, invoicing, client follow-up, and visibility across multiple websites without juggling spreadsheets.

What changed

A custom PHP CRM with role-based access, GST-ready invoicing, email templates, live visitor tracking, enquiry sync from public websites, and an embeddable chat widget for client sites.

Result

One platform powers dtdesk.com marketing, client delivery, and connected sites like dtbvisuals.com — demonstrating our CRM development capability to prospects worldwide.

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